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Hatch Technologies provides comprehensive distribution and support services
for high quality medical devices designed for newborn care units throughout sub-Saharan Africa.
Sourcing and selecting high-quality newborn care devices that meet target product profiles.
Logistics & Warehousing
Coordinating seamless product shipments from manufacturers to distributors and making sure there is stock for immediate supply to users.
& Regulatory Management
Making sure all products are imported with proper documentation and are locally registered.
Creating visibility to customer orders and their assets, from shipment to warehousing to installation.
Listening to user feedback on products and working closely with manufacturers to make products better.
Providing education and training materials and tools to support and enhance customer CME courses.
Enabling successful warranty claims and quick resolution to ensure customer’s investment is fully realized.
Providing customers with visibility into device usage and up-time data.
Designing newborn care solutions tailored to customer needs.
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